.support-page,
.admin-page {
  min-height: 100vh;
  min-height: 100svh;
}

.support-page {
  display: grid;
  grid-template-rows: auto 1fr auto;
}

.support-shell,
.admin-shell {
  width: min(100% - 32px, 1180px);
  margin: 0 auto;
  padding-block: clamp(36px, 7vw, 76px);
}

.support-hero {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 28px;
  margin-bottom: 34px;
}

.support-hero h1 {
  max-width: 18ch;
}

.support-lead,
.admin-lead {
  max-width: 64ch;
  margin: 16px 0 0;
  color: var(--muted);
  font-size: 1.05rem;
  line-height: 1.7;
}

.status-pill,
.preview-badge,
.count-badge {
  display: inline-flex;
  flex: none;
  align-items: center;
  justify-content: center;
  color: var(--primary);
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.04em;
  background: var(--primary-soft);
  border: 1px solid color-mix(in srgb, var(--primary) 28%, var(--border));
  border-radius: 999px;
}

.status-pill {
  min-height: 36px;
  padding: 8px 14px;
  text-transform: uppercase;
}

.contact-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(280px, 0.75fr);
  align-items: start;
  gap: 24px;
}

.support-sidebar {
  display: grid;
  gap: 24px;
}

.support-card,
.admin-login-card,
.dashboard-preview {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 24px;
  box-shadow: var(--shadow);
}

.support-card {
  padding: clamp(24px, 4vw, 38px);
}

.compact-card {
  padding: 26px;
}

.card-heading,
.panel-heading,
.dashboard-topbar,
.reply-actions {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
}

.card-heading {
  margin-bottom: 22px;
}

.card-heading h2,
.compact-card h2,
.dashboard-topbar h2,
.panel-heading h3 {
  margin: 0;
  line-height: 1.25;
  letter-spacing: -0.02em;
}

.card-heading h2,
.compact-card h2 {
  font-size: 1.35rem;
}

.card-kicker {
  margin: 0 0 6px;
  color: var(--primary);
  font-size: 0.74rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.preview-badge,
.count-badge {
  padding: 6px 10px;
  white-space: nowrap;
}

.notice {
  padding: 14px 16px;
  font-size: 0.9rem;
  line-height: 1.55;
  border: 1px solid;
  border-radius: 13px;
}

.notice-info {
  color: color-mix(in srgb, var(--primary) 78%, var(--text));
  background: var(--primary-soft);
  border-color: color-mix(in srgb, var(--primary) 24%, var(--border));
}

.notice-warning {
  color: #6c4600;
  background: #fff4d6;
  border-color: #e5c578;
}

.form-card form,
.admin-login-card form {
  margin-top: 22px;
}

fieldset {
  min-width: 0;
  margin: 0;
  padding: 0;
  border: 0;
}

.field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.field-group {
  display: grid;
  gap: 8px;
  margin-bottom: 18px;
}

.field-group label,
.reply-preview label {
  color: var(--text);
  font-size: 0.9rem;
  font-weight: 750;
}

.field-group label span {
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 500;
}

.field-group input,
.field-group select,
.field-group textarea,
.reply-preview textarea {
  width: 100%;
  min-height: 50px;
  padding: 13px 14px;
  color: var(--text);
  font: inherit;
  background: var(--background);
  border: 1px solid var(--border);
  border-radius: 12px;
}

.field-group textarea,
.reply-preview textarea {
  resize: vertical;
}

.field-group input:disabled,
.field-group select:disabled,
.field-group textarea:disabled,
.reply-preview textarea:disabled {
  color: var(--muted);
  opacity: 0.78;
  cursor: not-allowed;
}

.field-help,
.privacy-note,
.admin-security-copy {
  color: var(--muted);
  font-size: 0.82rem;
  line-height: 1.6;
}

.field-help {
  margin: 0;
}

.privacy-note {
  margin: 18px 0 0;
}

.privacy-note a,
.secondary-action,
.admin-public-link,
.admin-footer a {
  color: var(--primary);
  text-underline-offset: 0.16em;
}

.support-primary,
.secondary-action {
  display: inline-flex;
  min-height: 50px;
  align-items: center;
  justify-content: center;
  padding: 12px 18px;
  font: inherit;
  font-weight: 750;
  border-radius: 12px;
}

.support-primary {
  width: 100%;
  color: #ffffff;
  background: var(--primary);
  border: 0;
}

.support-primary:disabled {
  color: var(--muted);
  background: var(--border);
  cursor: not-allowed;
}

.secondary-action {
  width: 100%;
  margin-top: 8px;
  text-align: center;
  text-decoration: none;
  background: var(--primary-soft);
  border: 1px solid color-mix(in srgb, var(--primary) 25%, var(--border));
}

.support-icon,
.admin-lock,
.empty-icon {
  display: grid;
  place-items: center;
  color: var(--primary);
  font-weight: 850;
  background: var(--primary-soft);
  border-radius: 14px;
}

.support-icon {
  width: 46px;
  height: 46px;
  margin-bottom: 18px;
  font-size: 1.2rem;
}

.compact-card > p:not(.card-kicker) {
  color: var(--muted);
  line-height: 1.65;
}

.support-checklist {
  display: grid;
  gap: 12px;
  margin: 18px 0 0;
  padding: 0;
  list-style: none;
}

.support-checklist li {
  position: relative;
  padding-left: 28px;
  color: var(--muted);
  line-height: 1.5;
}

.support-checklist li::before {
  position: absolute;
  top: 0;
  left: 0;
  color: var(--primary);
  font-weight: 900;
  content: "✓";
}

.visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

.admin-page {
  display: grid;
  grid-template-rows: auto 1fr auto;
  background:
    radial-gradient(circle at 50% 0%, rgb(0 71 171 / 12%), transparent 34rem),
    var(--background);
}

.admin-header {
  background: var(--surface);
  border-bottom: 1px solid var(--border);
}

.admin-public-link {
  font-size: 0.9rem;
  font-weight: 700;
}

.admin-shell {
  display: grid;
  gap: 30px;
}

.admin-login-card {
  width: min(100%, 470px);
  margin: 0 auto;
  padding: clamp(26px, 5vw, 42px);
}

.admin-lock {
  width: 58px;
  height: 58px;
  margin-bottom: 24px;
  letter-spacing: -0.04em;
}

.admin-login-card h1 {
  font-size: clamp(2rem, 5vw, 2.55rem);
}

.admin-login-card .notice {
  margin-top: 22px;
}

.admin-security-copy {
  margin: 18px 0 0;
}

.dashboard-preview {
  overflow: hidden;
}

.dashboard-preview > summary {
  display: flex;
  min-height: 88px;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 22px 26px;
  cursor: pointer;
  list-style: none;
}

.dashboard-preview > summary::-webkit-details-marker {
  display: none;
}

.dashboard-preview > summary:focus-visible {
  outline: 3px solid rgb(0 71 171 / 30%);
  outline-offset: -3px;
}

.dashboard-preview > summary strong {
  display: block;
  font-size: 1.1rem;
}

.summary-action {
  flex: none;
  color: var(--primary);
  font-size: 0.86rem;
  font-weight: 750;
}

.dashboard-preview[open] .summary-action {
  font-size: 0;
}

.dashboard-preview[open] .summary-action::after {
  font-size: 0.86rem;
  content: "Cerrar vista previa";
}

.dashboard-frame {
  padding: clamp(20px, 4vw, 34px);
  border-top: 1px solid var(--border);
}

.dashboard-topbar {
  align-items: center;
}

.dashboard-topbar h2 {
  font-size: clamp(1.45rem, 4vw, 1.9rem);
}

.operator-chip {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 11px 8px 8px;
  background: var(--background);
  border: 1px solid var(--border);
  border-radius: 13px;
}

.operator-chip > span {
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  color: #ffffff;
  font-size: 0.76rem;
  font-weight: 800;
  background: var(--primary);
  border-radius: 10px;
}

.operator-chip strong,
.operator-chip small {
  display: block;
}

.operator-chip strong {
  font-size: 0.82rem;
}

.operator-chip small {
  margin-top: 2px;
  color: var(--muted);
  font-size: 0.72rem;
}

.dashboard-notice {
  margin-top: 24px;
}

.metrics-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
  margin-top: 20px;
}

.metric-card {
  padding: 18px;
  background: var(--background);
  border: 1px solid var(--border);
  border-radius: 15px;
}

.metric-card span,
.metric-card small {
  display: block;
  color: var(--muted);
}

.metric-card span {
  font-size: 0.82rem;
  font-weight: 700;
}

.metric-card strong {
  display: block;
  margin-block: 8px 4px;
  font-size: 1.75rem;
}

.metric-card small {
  font-size: 0.74rem;
}

.inbox-layout {
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  margin-top: 20px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: 18px;
}

.conversation-list,
.conversation-detail {
  min-width: 0;
  padding: 22px;
}

.conversation-list {
  border-right: 1px solid var(--border);
}

.panel-heading {
  align-items: center;
}

.panel-heading h3 {
  font-size: 1.08rem;
}

.filter-row {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 18px;
}

.filter-row button,
.reply-actions button {
  padding: 8px 11px;
  color: var(--muted);
  font: inherit;
  font-size: 0.78rem;
  font-weight: 700;
  background: var(--background);
  border: 1px solid var(--border);
  border-radius: 9px;
}

.filter-row button:disabled,
.reply-actions button:disabled {
  cursor: not-allowed;
  opacity: 0.72;
}

.empty-state,
.conversation-placeholder {
  display: grid;
  min-height: 230px;
  place-items: center;
  align-content: center;
  padding: 28px 12px;
  text-align: center;
}

.empty-icon {
  width: 46px;
  height: 46px;
  margin-bottom: 14px;
}

.empty-state h4 {
  margin: 0;
  font-size: 1rem;
}

.empty-state p,
.conversation-placeholder p {
  max-width: 36ch;
  margin: 8px 0 0;
  color: var(--muted);
  font-size: 0.85rem;
  line-height: 1.55;
}

.conversation-placeholder {
  min-height: 165px;
}

.reply-preview {
  display: grid;
  gap: 8px;
  padding-top: 18px;
  border-top: 1px solid var(--border);
}

.reply-actions {
  align-items: center;
}

.reply-actions span {
  color: var(--muted);
  font-size: 0.75rem;
}

.admin-footer .footer-inner {
  text-align: center;
}

@media (max-width: 820px) {
  .contact-layout,
  .inbox-layout {
    grid-template-columns: 1fr;
  }

  .conversation-list {
    border-right: 0;
    border-bottom: 1px solid var(--border);
  }
}

@media (max-width: 580px) {
  .support-shell,
  .admin-shell {
    width: min(100% - 20px, 1180px);
    padding-block: 20px;
  }

  .support-hero,
  .card-heading,
  .dashboard-topbar,
  .reply-actions {
    align-items: flex-start;
    flex-direction: column;
  }

  .field-grid,
  .metrics-grid {
    grid-template-columns: 1fr;
  }

  .support-card,
  .admin-login-card {
    padding: 22px;
    border-radius: 20px;
  }

  .dashboard-preview > summary {
    align-items: flex-start;
    flex-direction: column;
  }

  .operator-chip {
    width: 100%;
  }
}

@media (prefers-color-scheme: dark) {
  .notice-warning {
    color: #ffdb94;
    background: #3d2e12;
    border-color: #725a27;
  }

  .support-primary {
    color: #002e6d;
  }

  .support-primary:disabled {
    color: var(--muted);
  }
}