Legal documents
Deleting your WorkDrivePro account
How to delete a WorkDrivePro account and what happens to the associated data.
Delete the account in the app
- Open WorkDrivePro and sign in.
- Go to My profile — Profile and settings and select Delete account.
- Read the consequences, enter exactly ELIMINAR and tap Confirm deletion.
- Keep the app open until the server confirms the result.
If the result is uncertain, do not repeat the deletion or create another account. Close the app completely and reopen it with an internet connection to check the pending operation.
If you cannot access the app
Write from the email address associated with the account to catalinu88@yahoo.com and explicitly request deletion. Do not attach passwords, codes, identity documents, full exports or sensitive data. Additional information will only be requested if there are reasonable doubts about your identity and through an appropriate channel.
Effects and time limits
Confirmation deletes the account, the associated remote functional data, the contractual acceptance and linked support requests. The app purges the session and local account data on that device. Restricted security logs may remain for up to 30 days, operational backups for up to 7 days, and information required for a specific legal obligation or claim for the applicable period.
Uninstalling the app does not delete the account. WorkDrivePro cannot remove PDFs or other files already stored or shared outside the app.
Read the Privacy policy and Terms of use.